1. INFORMATION WE COLLECT

When you access or browse the JOVAXTEE website, we automatically gather certain technical details related to your device and usage. This may include:

Device & Usage Data

  • Web browser type and version
  • IP address
  • Time zone and location data (approximate)
  • Cookies and similar tracking technologies
  • Pages, products, or content viewed
  • Referral sources (websites or search terms)
  • Interaction behavior on the site

This data is collectively referred to as “Device Information.”
We collect this information using cookies, server logs, web beacons, pixels, and similar electronic technologies.

Order & Contact Data

When you place an order, attempt a purchase, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Payment-related details (e.g., credit/debit card or PayPal account – processed securely)
  • Email address
  • Phone number

This information is referred to as “Order Information.”

By submitting an order or contacting us, you expressly consent to the collection, use, and processing of your information in accordance with this Privacy Policy.

2. HOW WE USE YOUR PERSONAL INFORMATION

We collect and use your information solely to operate and improve our services, including but not limited to:

Order Information is used to:

  • Process and fulfill your orders
  • Handle payments securely
  • Arrange shipping and delivery
  • Send invoices, order confirmations, and service-related emails
  • Communicate with you regarding your purchase
  • Detect potential fraud or unauthorized activity

Device Information is used to:

  • Identify security risks and prevent fraud (especially via IP analysis)
  • Improve website performance and user experience
  • Analyze customer behavior and navigation patterns
  • Measure marketing and advertising effectiveness

🔒 Important Note:
We do not sell, rent, or trade your personal data. Your information is never used for advertising purposes without your explicit consent.

3. PAYMENT SECURITY & FINANCIAL DATA

  • JOVAXTEE does not store or retain your credit card information
  • All payments are processed through secure third-party gateways such as Stripe or equivalent providers
  • These providers comply with PCI-DSS (Payment Card Industry Data Security Standards)

Your payment data is encrypted and retained only for the duration necessary to complete your transaction.

4. WORDPRESS & WOOCOMMERCE PLATFORM

Our online store operates on WordPress with WooCommerce infrastructure.

Your data is:

  • Stored securely within WordPress databases
  • Protected by firewalls and standard security protocols

WooCommerce temporarily stores encrypted transaction data only as needed to complete purchases.

5. SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third parties strictly for operational purposes, including:

  • Website analytics (e.g., Google Analytics)
  • Payment processing
  • Order fulfillment and logistics
  • Legal compliance

These partners are permitted to use your data only to perform services on our behalf.

We may also disclose information if required to:

  • Comply with laws or regulations
  • Respond to lawful requests (court orders, subpoenas)
  • Protect our legal rights and business interests

6. BEHAVIORAL & TARGETED ADVERTISING

We may use your data to display relevant advertisements or marketing communications that align with your interests.

You can opt out of targeted advertising through the following platforms:

  • Facebook Ads Settings
  • Google Ads Preferences
  • Bing Ads Settings

You may also use industry-wide opt-out tools such as the Digital Advertising Alliance.

7. COOKIES & TRACKING TECHNOLOGIES

Cookies help us:

  • Remember your preferences
  • Improve site functionality
  • Analyze traffic and performance

You may disable cookies via your browser settings, though this may affect site functionality.

8. DO NOT TRACK SIGNALS

Our data collection practices do not currently respond to “Do Not Track” signals sent by browsers.

9. YOUR RIGHTS (DATA SUBJECT RIGHTS)

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • Withdraw consent at any time

To exercise these rights, please contact us at:
📧 Support@JOVAXTEE.com

10. DATA RETENTION

We retain Order Information only as long as necessary for:

  • Legal compliance
  • Accounting and record-keeping
  • Customer support

You may request deletion of your data unless retention is legally required.

11. AGE REQUIREMENTS

By using this website, you confirm that you are at least the legal age of majority in your jurisdiction.

12. THIRD-PARTY PROCESSING (CURRENCY & LOCATION)

By using our website, you consent to third-party processing of your IP address for:

  • Currency conversion
  • Location-based settings

Your selected currency may be stored temporarily in a session cookie.

13. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

14. CONTACT INFORMATION

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Customer Support Team – JOVAXTEE
📧 Email: Support@JOVAXTEE.com
📍 Address: 3831 Hohman Ave, Hammond, IN 46327, USA

FAQ – PRIVACY POLICY

Q1: Does JOVAXTEE sell my personal data?
No. We never sell or rent your personal information.

Q2: Is my payment information safe?
Yes. All payments are processed via PCI-DSS–compliant providers. We do not store card details.

Q3: Can I request deletion of my data?
Yes. You may contact us at any time to request access, correction, or deletion.

Q4: Do you use cookies?
Yes, for functionality, analytics, and performance improvements.

Q5: Is this policy compliant with US & global standards?
Yes. This policy aligns with general data protection principles used in the US and internationally.